September 3, 2011

Silly story, silly airline

In a dull AP story about Billy Joe Armstrong of Green Day being thrown off a Southwest Airlines plane for saggy pants, they mentioned that the Southwest spokesman -- trying to cover the airline's ass (no pun intended) -- issued the following written statement:
"As soon as we became aware of what had happened, we reached out to apologize for this Customer's experience," the statement read. "He elected to take the next flight. We followed up with this Customer and involved Employees to get more details and, in our latest conversations, understand from the Customer the situation was resolved to his satisfaction."
The guy who sent this out, Brad Hawkins, seems to be living in an early 1950s reality where we capitalize words to make them seem important. It looks so silly. You'd think a spokesman would know that. It reads like it was written by a chat-bot.

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